Privacy Policy

The following is the Valued Opinions for residents of Hong Kong and is the policy of Research Now Limited, with a registered address at 160 Queen Victoria Street, Ground Floor London, United Kingdom EC4V 4BF on behalf of itself and all members of the Research Now Group corporate family including all affiliates of Survey Sampling International, LLC globally listed below (collectively “RN”). All such entities globally shall have access to personal data collected pursuant to this policy and may access and/or store such data outside of your country of residence including in the United States.

First Effective: April 1, 2008

This Version: Effective May 7, 2018

The following sets forth the privacy policy for the RN online panel communities, websites and/or mobile applications (collectively "Application/Services") offered by RN.

This Privacy Policy sets forth the collection, use and disclosure of personal data or personally identifiable information ("PII") and other information by RN in connection with RN's Services as defined herein and other RN and third party activities as defined herein ("Non-Research Activities"). RN's Services provide you with the opportunity to join a panel, participate in surveys administered by RN or by third parties (whether as a panel member or a non-panel member), use the websites associated with the panels, use the Application/Services associated with the panels, and receive and redeem rewards and incentives, including, without limitation, sweepstakes entries, offered in connection with panel membership and/or the completion of surveys (collectively "Services"). Non-Research Activities include, but are not limited to, RN marketing RN Services and/or third parties marketing their services to you and/or sharing individual and/or aggregate profile data with third parties to develop marketing insights and/or audience/look alike models. Non-Research Activities are described in more detail in this Privacy Policy.

Your use of RN's Application/Services is completely voluntary and therefore RN's processing of your PII in connection with the Application/Services and Non-Research Activities and this Privacy Policy is with your consent.

Surveys administered by third parties and the data collected in connection therewith are not subject to this Privacy Policy. Registration with, use of, and access to RN's Services is subject to RN's Terms and Conditions. In most cases RN is not the sponsor of the survey and the survey instrument, and the survey results or survey data will be owned by the sponsor of the survey.

All references in this Privacy Policy to "RN" include RN and its parent, subsidiary and affiliated companies. All references to "us" or "we" refer to RN. All PII is stored on servers located in the United States, where RN's servers are located and accessible globally to RN employees and/or agents. For purposes of this policy, respondent shall mean any individual who participates in RN Services, including passive data collection and/or participates in the Non-Research Activities described herein. For purposes of this policy, online shall include mobile web browsing,

 

What personal data and other information does the Application/Services collect and how is it used?

RN collects personally identifiable information ("PII") from research participants during and after registration with a panel, including, without limitation, during participation in a survey and in connection with the receipt and redemption of rewards and incentives and/or during the Application/Services registration and download process. You will be asked to provide certain PII and demographic information, including, without limitation, your name, address(es), telephone number(s) (including home, cell, and/or business telephone numbers), email address(es), date of birth, and occupation/education, the unique panelist/respondent identification number we assign to you when you sign up for an account (individually a "UID" and collectively "UIDs"), and racial and gender information. In addition to the collection of PII mentioned above, during and subsequent to the registration process, you may be asked to voluntarily provide or disclose Sensitive Data. "Sensitive Data" means PII that discloses or reveals health and medical conditions, sexual orientation or sexual life, political opinions/views, race/ethnic origin, religious and philosophical beliefs and trade-union membership. Sensitive Data is used to target survey opportunities to you and as otherwise set forth in this Privacy Policy.

RN collects PII, Sensitive Data and demographic information from non-panel members prior to and during participation in a survey.

RN provides its clients and/or its advertising partners with information about your device, including but not limited to, the device's IDFA or Advertising ID and interactions with the Application/Services with your consent. RN, the clients and/or ad partners may use this information to facilitate RN surveys, for marketing of RN products and services to you, for unrelated interest-based advertising, to link your device to additional data about you and/or your device available from third party data management platforms and data providers/brokers and/or to validate certain information you provide about yourself and/or your device. Click here to learn more about some of our ad partners, including how to subsequently opt-out.

Additional information you submit.

You may submit, upload or transmit content or material, including, without limitation, photos, videos, and/or any other similar or related content or material which may include your PII ("User Content"), for example, when completing surveys. PII included in User Content shall be collected, used and disclosed as set forth in this Privacy Policy. User Content should not include audio, video, images, or the likeness of anyone other than you.

Information collected through automated means:

The Application/Services also collect certain information automatically, such as information about your device and device capabilities, including, without limitation, the device operating system, the other applications on your device, IP address, device network provider, device type, time zone, network status, browser type, browser identifier, unique device identification number (such as identifiers for analytics or advertising), network provider user ID (a number uniquely allocated to you by your network provider), Media Access Control (MAC) address, International Mobile Equipment Identity, location and other information that alone or in combination may be used to uniquely identify your device. Specific examples of this data and the technology that collects it are below:

Geo-location data. The Application/Services will request your permission to obtain geo-location information from your mobile device, and such geo-location information may be provided by the Application/Services at any time, whether the Application/Services is open or not. If you consent to sharing your geo-location data, in addition to the uses set forth under "RN's use of information" below, RN will also use your location information to offer you the option to participate in location-based surveys and market research and/or to share such geolocation data with third party clients to demonstrate certain location and/or traffic patterns of Application/Services participants. In addition, RN may share your geo-location data with third party vendors to identify commercial addresses near your location, such as stores or restaurants. To learn more about such vendors, please visit https://www.placed.com for a description of the services they provide and how the geo-location data is used, including the vendor's use of such data for location-based advertising.

Geo-location data also may be used by ad networks to provide you with location-based advertising. The ad networks' use of data, and how to opt out, are described in more detail below.

If you no longer wish to share your geo-location data through your device, please change the privacy settings in your device for the Application/Services.

Application/Services and functionality. RN may request access to certain applications and/or functionality available on or through your device for use in connection with the Application/Services and the Services. Access shall be requested via push notification or other alerts and access will only be granted with your consent. If you consent, you may subsequently opt-out by changing your settings on the device.

Social media information. You may also be offered the opportunity to access the Application/Services through third party social media platforms. If you select such option, RN may collect certain profile information stored in your social media platform account.

Cookies and Similar Technology. Cookies are small files that store certain data on a device. Session cookies expire when you close your browser. Persistent cookies remain on your device until deleted or once they reach a defined expiration date. You may set your browser to notify you when you receive a cookie. Additional geographic and demographic data such as the Audience Measurement Data (as defined below) may be shared with third parties and associated with a cookie placed on your device.

First party and third party cookies and other similar or related technology and device identifiers (e.g., IDFAs, AAIDs, etc.) may be placed, written, set, and/or read for several purposes including, without limitation, to provide a better survey experience, quality control, validation, to enable or facilitate survey participation, tracking of completed surveys or other completed actions, for fraud detection and/or prevention, online ad effectiveness research, website tracking and audience measurement, to develop audience insights and/or look-alike models in connection with marketing campaigns, and for the purpose of targeting advertisements and other content to individuals, subject to your consent where required by applicable law. However, for certain cookies and/or similar or related technology, if you decide not to accept cookies, you will not be able to use the Application/Services.

Cookies are described in more detail here:

Essential

No opt out available.

Cookie Name

Purpose

 

SSI-ASPXAUTH

 

Session cookie

 

ANYSSIDOMAIN#lang

 

Display the proper language

 

ASP.NET_SessionId

 

Session cookie

 

ISIStest

 

Imperium RelevantID

 

JSESSIONID

 

NewRelic Performance Monitoring - Session Cookie

 

PHPSESSID

 

FraudLogix Fraud Prevention

 

PHPSESSID

 

Session cookie

 

Session

 

Session cookie

 

RVCOOKIE

 

Imperium RelevantID/Fraud prevention

 

RVIDExtId

 

Imperium RelevantID/ Fraud prevention

 

__EC_TEST__

 

Imperium RelevantID/Fraud prevention

 

dkp___id

 

DubKnowledgeRouting

 

sfcRelevantId

 

Imperium RelevantID/ Fraud prevention

 

thx_guid

 

ThreatMetrix

 

Analytics

Opt out by visiting https://www.aboutads.info/choices/

ANALYTICS AND CUSTOMIZATION

Opt out by visiting https://www.aboutads.info/choices/

 

Google Analytics

 

Ad Targeting, Analytics/Measurement, Optimization

 

Advertising

Opt out instructions provided via each link below.

Vendor

Cookie expiration

Purpose

Opt-out link

 

Accordant

 

90 days

 

Partner datashare

 

Opt-out

 

Dart

 

365 days

 

Partner datashare

 

Opt-out

 

Doubleclick Floodlight

 

730 days

 

Ad effectiveness research

 

Opt-out

 

Drawbridge

 

730 days

 

Cross device measurement

 

Opt-out

 

Adform

 

60 days

 

Cross device measurement

 

Opt-out

 

Liveramp

 

180 days

 

Developing Online Look-a-Like Cohorts and Audience Insights

 

Opt-out

 

Semasio

 

180 days

 

Partner datashare

 

Opt-out

 

SEUNCY

 

180 days

 

Partner datashare

 

Opt-out

 

Lotame

 

90 days

 

Video content engagement measurement to better understand how different audiences consume video content.

 

Opt-out

 

MediaMath

 

396 days

 

Partner datashare

 

Opt-out

 

iSpot

 

730 days

 

Cross device measurement

 

Opt-out

 

Quantcast

 

365 days

 

Developing Online Look-a-Like Cohorts and Audience Insights

 

Opt-out

 

Nativo

 

365 days

 

Partner datashare

 

Opt-out

 

Neustar

 

365 days

 

Partner datashare

 

Opt-out

 

Nielsen

 

730 days

 

Ad effectiveness research

 

Opt-out

 

Research Now

 

730 days

 

Ad effectiveness research

 

Opt-out using contact form

 

Comscore

 

 

 

Online Ad Effectiveness Program

 

Opt-out

 

Dynamic Logic

 

 

 

Online Ad Effectiveness Program

 

Opt-out

 

Facebook for Developers

 

 

 

Online Ad Effectiveness Program

 

Opt-out

 

GWI

 

 

 

Online Ad Effectiveness, Tracking Website Visits, Developing Online Look-a-Like Cohorts and Audience Insights

 

Opt-out

 

HotTraffic/DMAi

 

 

 

Online Ad Effectiveness, Tracking Website Visits, Developing Online Look-a-Like Cohorts and Audience Insights

 

Opt-out

 

InsightExpress

 

 

 

Online Ad Effectiveness Program

 

Opt-out

 

Publicis

 

 

 

Online Ad Effectiveness, Tracking Website Visits, Developing Online Look-a-Like Cohorts and Audience Insights

 

Opt-out

 

Sizmek

 

 

 

Online Ad Effectiveness Program

 

Opt-out

 

YouTube

 

 

 

Ad Targeting

 

Opt-out

 

Log Files. The Application/Services may automatically gather and store certain information, including, without limitation, data available from your web browser, including, without limitation, IP Address, browser type, internet service provider, referring/exiting pages, operating system, date/time stamp, and click stream data in log files.

Digital Fingerprinting. Generally, digital fingerprinting assigns a unique identifier to your device based upon the device's technical settings, characteristics, and IP Address. RN uses digital fingerprinting technology for quality control and validation purposes and fraud detection and/or prevention, including, without limitation, identifying duplicate or fraudulent respondents. RN may implement and use digital fingerprinting directly or through a third party vendor with your consent where required by applicable law.

Watermarking. Generally, watermarking involves placing a technology or file on your device to identify that it has previously been used to register with or access the Application/Services or the Services. Watermarking is used for quality control and validation purposes and fraud detection and/or prevention purposes. RN may engage in watermarking activities directly or through a third party vendor with your consent where required by applicable law. In some cases, we may use information collected through automated means, along with other information, to recognize users (or households) across platforms or across devices, such as smartphones, computers, tablets or related browsers, for the purposes described in this Privacy Policy.

Information collected from third parties

RN may obtain PII, behavioral and/or demographic information from third parties, including, without limitation, data management platforms, ad networks, information service bureaus, other sample suppliers and/or social media platforms. RN may use the PII, behavioral and/or demographic data received from these third parties for various purposes, including, without limitation, data validation, data append, developing marketing insights and look alike models, fraud detection purposes, and/or sending you a one-time email to invite you to participate in a survey and/or join a Panel. In addition, geolocation data, including information regarding retail and other commercial enterprises you may visit while the geolocation feature is enabled, may be appended to your panel profile and/or shared with RN's clients if you elected to opt in to the geolocation services.

How does RN use the information it collects?

RN's use of information:

In addition to the purposes described above, RN uses personal data collected through the Application/Services as follows: (i) to communicate with you regarding your membership with a survey panel(s) owned by RN; (ii) to communicate with you regarding your participation in a survey(s); (iii) to tailor survey opportunities to you and to arrange for advertisements to be displayed to you outside the Application/Services for the purposes of facilitating the completion of advertisement recall surveys; (iv) to send you notifications of survey opportunities; (v) to comply with any and all legal obligations, including, without limitation, tax obligations; (vi) to administer and manage RN's reward and incentive programs and fulfill your requests for rewards and incentives; (vii) to facilitate your entry into RN's sweepstakes and promotions and communicate with you regarding such entries; (viii) to update RN's records; (ix) to comply with any data suppression obligations or requirements; (x) for fraud detection and/or prevention purposes; (xi) to link your device and/or profile to additional information available about you and/or your device available from data management platforms ("DMP"); (xii) to market RN products/services to you; (xiii) to enable third parties to market their products/services to you; (xiv) to enable RN or third parties to develop marketing insights and/or audience/look alike models; (xv) to validate the profile information you provided to us; and/or (xvi) as otherwise permitted pursuant to this Policy or as otherwise authorized by you. RN may use information collected in the context of the Application/Services in connection with other survey panels that RN administers and/or in connection with Non-Research Activities. With respect to the linking of Application/Services data to third party DMP data, RN uses such data itself and/or permits RN's clients and/or the DMP itself to use such data to provide you with survey opportunities, to measure advertising effectiveness (as described in more detail below), to segment audiences; to design advertising campaigns using "look alike" cohort groups based on survey and third party data; and/or to market such third party's products/services to you.

Retargeting. RN may from time-to-time engage a third party or third parties to either display advertising on an RN website(s) or to manage RN's advertising on other websites (for example on social media sites). RN's third party partner(s) may use technologies such as cookies or identifying data elements. Including but not limited to your IDFA or Advertising ID to gather information about your activities on RN's website(s) and/or on other websites in order to: (i) provide you with advertising about RN and its services and/or (ii) assist RN in developing marketing and advertising campaigns designed to target individuals who have a social and demographic profile similar to your social and demographic profile. If RN is conducting a re-targeting program and you wish to not participate in this re-targeting program, please opt-out via the applicable cookie opt-out process set forth in this Privacy Policy or in RN's separate cookie notice, by modifying your IDFA or Advertising ID and/or by unsubscribing within the advertisement itself.

Audience Insights/Look-alikes. RN and/or third parties may use PII collected from you and/or may link PII collected from you to a third party cookie to develop audience insights and/or look-alike models in connection with marketing campaigns.

Online Advertising Effectiveness. In connection with RN's online ad effectiveness program, you can participate in surveys regarding ads, promotions, content, campaigns, and/or websites that RN is testing for its clients. To facilitate the completion of these surveys, RN's clients may write, set, or read cookies, locally shared/stored objects, flash cookies and/or any other related technology (each a "Third Party Technology" and collectively the "Third Party Technologies"). The Third Party Technologies may be written, set or read in various locations, including, without limitation, RN's servers or systems. If you participate, your UID will be stored in or associated with the Third Party Technology to allow you to be re-contacted about the online ad or promotion and RN's client will use the Third Party Technology to determine whether you have seen, clicked on, or otherwise interacted with the online ad or promotion. If you have interacted with the online ad or promotion, RN's client will send your UID and the specific survey to RN and RN will provide you with the opportunity to complete the survey.

Audience Measurement Data. In addition to the use and sharing of Audience Measurement Data (as defined below) in connection with online advertising effectiveness research, as such research is described above, RN may share your UID and data previously collected by RN, including, without limitation, age, gender, income, number of people in your household, education/education level, and employment status, ("Audience Measurement Data"), to third parties, including, without limitation, RN's subcontractors, partners, and/or clients for the purpose of audience measurement reporting on the content, advertisements, campaigns, and websites that you visit, view, and/or click on. The Audience Measurement Data will be used in connection with online advertising effectiveness research, and to assist in the creation, development, and implementation of websites, online advertisements, and other Internet and digital media features, functionality, and campaigns. Audience Measurement Data may be shared in a single summary form (i.e. individual respondent level) or aggregate summary form (i.e. group of respondents).

How do advertisers/ad networks use my information?

Ad partners' use of information.

You can use the Application/Services to participate in surveys, including, without limitation, surveys regarding specific ads and promotions that RN is testing for its business clients. You may see these ads or promotions in several places, including, without limitation, in non-RN mobile apps (for example, in a gaming app), after which RN shall provide you with access to, or contact you to complete, a survey about the ad or promotion that you were exposed to. To facilitate the completion of surveys on ads or promotions, RN has partnered with ad companies that provide, measure or facilitate advertisements, including, without limitation, in many other mobile apps. The Application/Services provides these ad networks with the UID, your unique device identifier, and many or all of the other types of information described in the "Information collected through automated means" section above (including your ongoing geolocation, if your device permits the collection of geolocation). Then, when you use a mobile app that has partnered with one of the ad companies, the ad company can use your unique device identifier or other automatically collected information to recognize your device. The ad company may then show you an ad or promotion that RN is testing for one of our business clients. The ad company may then inform RN that the device associated with your UID has just received an ad or promotion, which allows RN to provide you with access to, or to contact you to complete, a survey regarding the ad or promotion. With your consent, the ad companies also use the information they collect about your device and your interactions with the Application/Services and other mobile apps to provide you with other in-app advertising that has been tailored to your interests and for other purposes. To learn more about some of these ad companies, including how to opt out, please visit the following:

https://www.voicefive.com/preferences.aspx

https://www.safecount.net/viewyourcookiesinformation_optinout

https://n01d01.cumulus-cloud.com/ssi/optout.php

https://www.nielsen-online.com/corp.jsp?section=leg_prs&nav=1

What communications will I receive through the Application/Services or relating to the Services?

RN may contact you to participate in surveys via "push" notifications or SMS/text messages if you expressly agree to receive such communications.

In addition, RN and/or its agents or vendors on behalf of RN will send email communications to you regarding survey invitations, survey participation, reward or incentive information, inquiries and redemption, newsletters, notices required to be provided hereunder or by law, sweepstakes or promotion entries, notice of winning a sweepstakes or promotion, and in response to inquiries from you.

Where you provide RN with your telephone number(s), RN, its clients and/or its Subcontractors may also contact you by telephone in relation to your account, including, without limitation: (i) surveys you have or are participating in; (ii) reward or incentive information, inquiries and redemption; (iii) sweepstakes or promotion entries and prize fulfillment; (iv) responding to your queries; (v) notices under this Privacy Policy; (vi) additional survey invitations and/or opportunities; and/or (vii) to validate profile information you have provided to us.

Does RN share personal data and other information collected through the Application/Services with third parties?

Pursuant to applicable law, RN may disclose or transfer personal data and other information collected through the Application/Services to third parties as follows:

(i) With your consent;

(ii) In response to a subpoena or an order of a court or government agency;

(iii) To establish, exercise, or defend legal claims of an individual or RN, including in order to protect the safety of an individual or to protect RN's rights and/or property;

(iv) Between various RN panels, if you sign up for more than one RN panel;

(v) To a parent, subsidiary, or affiliate of RN: (1) in the event of a reorganization or restructuring; or (2) for use and processing in accordance with this Policy or as authorized by you;

(vi) To authorized agents and/or subcontractors of RN and/or of RN's clients, who are providing services, including, without limitation, data append services, data validation services, fraud detection and/or prevention services, database matching services, coding services, and reward, incentive, and sweepstakes related services;

(vii) To a client for limited market research related uses including, without limitation, modeling, validation, data append, database segmentation, and reward, incentive, or sweepstakes redemption, fulfillment, and/or entry;

(viii) In connection with a change of ownership or control, including, without limitation, a merger or an acquisition of any or all of RN's business assets, provided that the party receiving or acquiring the personal data agrees to use, protect, and maintain the security, integrity, and confidentiality of personal data in accordance with this Policy;

(ix) to a client or to such client's customer in the event RN or a third party believes that you have or may violate the intellectual property rights of a third party;

(x) to a client or to such client's customer in the event RN or a third party believes that you have violated the Terms of Service;

(xi) to a third party, which shall include both RN research clients and third parties that engage in Non-Research Activities to enable such third party to develop marketing campaigns, audience insights, look-alike models and/or to market such third party's products/services to you; and

(xii) As otherwise permitted pursuant to this Policy.

In addition to the foregoing, if you enroll through a third party with whom RN has a contractual relationship and/or from an email sent from a third party company proposing you to join our Application/Services (collectively "Program Partner"), RN may share select enrollment information with the Program Partner who invited you into the program, which can include your full name, post or zip code, and your email address. You acknowledge that our Program Partner may collect, use, and disclose that information in accordance with their privacy policy. Please note that RN will not be responsible for and will not be liable for our Program Partner's actions concerning your information or for any Program Partner's privacy practices when you are dealing directly with them.

Please note, RN may allow a client to collect PII directly from respondents. The disclosure is voluntary and, prior to collection, the client is required to enter into a written agreement with RN, which, among other things, limits use of the PII.

RN may license certain PII to third parties (e.g., data brokers, data aggregators, etc.) for their own Non-Research Purposes, including, without limitation, the licensing of individual-level and/or aggregated-level data (e.g., product and/or service purchasing or usage activity, social media activity, website visitation data, internet search history, etc.) for the development of audience insights and/or look-alike models, for the purpose of sale of such data to the third party's clients/customers for the purpose of performing analytics and providing marketing intelligence and/or to enable such third party to market its products/services to you.

Additionally, UIDs and information collected by automated means are provided to third parties, including, without limitation, clients, partners, agents and/or vendor for the purposes of identifying respondents for re-contact surveys or communications, fraud detection and/or prevention, database matching, data validation, data append, coding, data segmentation, and reward, incentive, and/or sweepstakes or promotion related services.

In connection with your survey data, RN or the client may associate certain demographic attributes to you. RN may share with third parties, including but not limited to clients, the geographic and/or demographic data RN collects from you during enrolment or through certain profile questions RN may ask you. Such data may be shared with third parties on an individual respondent level or aggregate summary form (i.e. a group of respondents). If you voluntarily disclose personal data in connection with your survey data and responses, and RN collects the survey data and responses, RN will transfer the survey data and responses, UID and the voluntarily disclosed personal data to the relevant RN client.

How can I opt-out of certain data collection and/or use?

There are multiple opt-out options for users of this Application/Services.

You can stop all collection of personal data and other information by the Application/Services by uninstalling the Application/Services and/or terminating your participation in the panel(s). You may use the standard uninstall processes available as part of your mobile device or via the mobile application marketplace or network and/or you may cancel your panelist account on the panel Site. Please note that if you delete the Application/Services, but maintain a profile with one of RN's websites, we may still collect personal data and other data from you through our site(s). Uninstalling the Application/Services will not delete all information collected by RN prior to uninstalling the Application/Services. To delete all information collected by RN please contact RN as set forth below.

Six months following termination of your account, inactivity of your account and/or the date upon which you uninstall the Application/Services, RN may transfer your PII to a third party data broker and/or data management platform for purposes of resale/reuse by such third party. If you do not wish for your PII to be used for Non-Research Activities and/or if you do not consent to RN sharing your PII with third parties after termination of your account and/or removal of the Application/Services from your device, please contact us at privacy@researchnow.com

For iOS Opt-out of location data

You may, at any time, opt-out from enabling the Application/Services to access your location data by:

  • Touching or selecting the settings icon for the device;
  • Once in the settings icon, touch or select Location Services; and
  • Once in Location Services, you can use the individual slider for the Application/Services, to turn off location services.

Note: If you turn off Location Services, you will be prompted to turn on Location Services the next time the Application/Services tries to use this feature.

For Android Opt out of location data

You may, at any time, opt-out from enabling the Application/Services to access your location data by:

  • Touching the ABOUT button on the top right of the navigation bar
  • Once in the ABOUT dialog, you can toggle on/off Location Services via a switch labeled: "Access to my location"

For iOS Opt-out of push notifications

You may opt-out of push notifications for the Application/Services by:

  • Touching or selecting the settings icon for the device;
  • Once in the settings icon, touch or select notifications;
  • If push notifications are turned on, there will be a list of icons, touch or select the icon for the Application/Services; and
  • From this screen, you will be able to modify the push notification settings for the Application/Services.

For Android Opt-out of push notifications

  • You may opt-out of push notifications for the Application/Services by:
  • Access the Settings for the device.
  • From within Settings, locate the Apps setting.
  • Once in Apps, locate the relevant application (QuickThoughts or iPoll), and select it.
  • Locate a checkbox labeled "Show notifications" and toggle it based on your preference.

Opt-out of email communications

You may opt-out of email communications by clicking the unsubscribe link in any email you receive from us or contacting us as set forth below.

Opt-out of sharing social media platform profile data

You may opt-out of sharing social media platform profile data by changing your preference/profile settings with the social media platform regarding the sharing of data with third parties or removing the Application/Services from your social media profile.

Opt out of use of the advertising identifier assigned to your smartphone/device

You may change the advertising identifier assigned to your device at any time.

Ad network opt-out

The ad networks that collect information through the Application/Services for use in facilitating surveys and providing interest-based advertising offer certain opt-out mechanisms. To opt-out, follow the instructions for each ad network at the links provided below. If you opt-out, you will not be able to participate in our surveys about ads and promotions.

Ad network

Opt-out information

 

Admob by Google

 

https://www.google.com/ads/preferences/html/mobile-about.html

 

Flurry

 

https://www.flurry.com/user-opt-out.html

 

InMobi

 

https://www.inmobi.com/inmobi-privacy-policy/opt-out/

 

Millennial Media

 

https://lp.mydas.mobi/rich/foundation/opt-out.php

 

Can I stop RN from tracking my online activities?

Do Not Track ("DNT") is a preference in your browser that you can set to notify websites that you visit that you do not want the websites to collect certain information about you. RN does not respond to DNT signals. If you object to RN's practice with regards to DNT signals, you may opt-out from participation or use of RN's services as described below.

In connection with RN's online ad effectiveness program, RN permits RN's subcontractors, partners and/or clients to drop, set, and/or write Third Party Technologies for the purpose of facilitating audience measurement and ad recall survey activities. RN is not responsible for any third party's compliance with or response to DNT signals. To learn more about RN's online ad effectiveness program, please review the Cookies section of this Privacy Policy.

How long do you keep my personal data and other information?

RN will retain personal data and other information relating to your use of the Application/Services and/or the Services for as long as you have the Application installed and/or use the Application/Services and for up to one (1) year thereafter or such other period as may be required or permissible by law. Six months following your inactivity with the panel Sites and/or uninstalling the Application/Services, RN may transfer your PII to a third party data broker and/or data management platform for purposes of resale/reuse by such third party.

How can I access the personal data and other information the Application/Services has collected about me?

You have the right to review, correct, and delete your personal data, subject to applicable law. You may contact us with such a request using the contact details provided below.

Does the Application/Services collect data from minors under eighteen (18) years of age?

The Application/Services is not designed for, or intended for use by, any individual under the age of eighteen (18). We do not knowingly collect personal data from children under the age of eighteen (18), and if we became aware that we have inadvertently collected personal data from a child under the age of eighteen (18), we will undertake reasonable commercial efforts to delete such personal data.

What security is available for the personal data and other information collected through the Application/Services?

RN maintains an appropriate level of technical, administrative, and physical safeguards to protect personal data and other information disclosed or collected by RN. RN reviews, monitors, and evaluates its privacy practices and protection systems on a regular basis. Despite the safeguards we implement, transmissions over the Internet and/or a mobile network are not totally secure and RN does not guarantee the security of online transmissions. RN is not responsible for any errors by individuals in submitting personal data to RN.

Who can I contact with questions about this Policy?

If you wish to:

- receive a copy of the information we hold about you;

- communicate an opt-out request to RN;

- request access to, or the correction, blocking or deletion of, your personal data;

- make a complaint about our privacy practice;

-opt out of certain uses of your PII;

or have any questions regarding RN's privacy practices and/or this Policy, please contact us via email at privacy@researchnow.com

RN's Legal Department is responsible for RN's compliance with this Policy.

Are there any companies within the RN Group that may collect, store and process PII?

Yes, please see the list of companies below:

Company

Office Address

 

Insight Intermediate Holdings (DE), Inc.

 

55 East 52nd Street, 34th Floor New York, NY 10055

 

Research Now Group, Inc.

 

5800 Tennyson Parkway, Suite 600 Plano, TX 75024

 

e-Rewards Services, Inc.

 

180 Montgomery Street, Suite 1700 San Francisco, CA 94104 AND 6430 Sunset Blvd., Suite 1506 Los Angeles, CA 90028 AND 58 West 40th Street, 16th Floor New York, NY 10018

 

e-Miles, Inc.

 

5800 Tennyson Parkway, Suite 600 Plano, TX 75024

 

Peanut Labs, Inc.

 

180 Montgomery Street, Suite 1700 San Francisco, CA 94104

 

IPinion, Inc.

 

5800 Tennyson Parkway, Suite 600 Plano, TX 75024

 

Research Now, Inc. (US)

 

5800 Tennyson Parkway, Suite 600 Plano, TX 75024 AND 180 Montgomery Street, Suite 1700 San Francisco, CA 94104

 

Research Now DE I, LLC

 

5800 Tennyson Parkway, Suite 600 Plano, TX 75024

 

Research Now DE II, LLC

 

5800 Tennyson Parkway, Suite 600 Plano, TX 75024

 

Research Now Inc. (Canada)

 

250 Yonge Street, Suite 1800 Toronto, Ontario, Canada M5B 2L7

 

Research Now Limited

 

160 Queen Victoria Street, Ground Floor London, United Kingdom EC4V 4BF

 

e-Rewards Bidco Limited

 

160 Queen Victoria Street, Ground Floor London, United Kingdom EC4V 4BF

 

e-Rewards Europe Limited

 

160 Queen Victoria Street, Ground Floor London, United Kingdom EC4V 4BF

 

The Mobile Channel Limited

 

 

The Mobile Panel Limited

 

 

Research Now GmbH

 

Behringstrasse 28a 22765 Hamburg, Germany AND Am Soldermoos 17 85399 Halbergmoos, Germany

 

Research Now Italy S.r.l.

 

Via S. Maria Valle 3 20123 Milano, Italy

 

Research Now Netherlands B.V.

 

Stumeer 28, 3994 HJ Houten The Netherlands

 

Research Now SAS (France)

 

54, Rue de Paradis Paris, France 75010

 

Research Now Technology Hellas

 

An Zinni 40 & L. Syggrou Athens, 11741 Greece

 

Research Now India Private Limited

 

10th Floor, Building #14, Tower BDLF, Phase 3, Cyber City, Gurgaon 122002 India

 

Research Now Consulting (Shanghai) Co., Ltd.

 

 

Research Now PTE Ltd.

 

5 Shenton Way, UIC Building #10-01 Singapore 068808

 

Research Now Japan G.K.

 

Oak Minami-Azabu, Building 3F 3-19-23 Minami-Azabu, Minato-Ku Tokyo, Japan 105-0047 02-01

 

Research Now Pty Ltd. (AU)

 

Level 1, 140 Williams Street Sydney NSW 2011 Australia AND Suite 204, Waterfront City 425 Docklands Ddrive Docklands, VIC 3008 Australia

 

Research Now Pty Ltd. (NZ)

 

Suite F, Level 3, 18 Northcroft Street Takapuna, Auckland 0622 New Zealand

 

Research Now Servicos Do Brasil Ltda.

 

 

Research Now Midlle East FZ-LLC

 

 

Research Now Spain, S.L.

 

 

Research now Mexico S. De R.L. De C.V.

 

 

Research Now Spain, S.L.

 

 

Research Now Mexico S. De R.L. De C.V.

 

 

Research Now Servicos Do Brasil Ltda.

 

 

Research Now Middle East FZ-LLC

 

  • Survey Sampling International, LLC, 6 Research Drive, Shelton CT 06484 USA
  • Sampling Europe BV - Weena , 3013 CK Rotterdam, Netherlands.
  • Survey Sampling Bulgaria EOOD - Triaditza area, #82, Patriarh Evtimii street, 1463, Sofia, Bulgaria.
  • SSI Denmark ApS – Frederiksholms Kanal 4B, DK-1220, Copenhagen K Copenhagen.
  • Survey Sampling France SASU - 22 rue de Dunkerque, 75010 Paris, France.
  • Survey Sampling Germany GmbH - Kaiserstrasse 13, 60311 Frankfurt am Main, Deutschland.
  • Survey Sampling RO S.R.L. - 12 Popa Sapca Street, Timisoara 300057.
  • Survey Sampling Spain S.L. - C/ Carranza, 25, 2ª planta, 28004, Madrid, Spain.
  • SSI Sweden AB - Drakens Gränd 8, 111 30 Stockholm, Sweden.
  • Survey Sampling UK Ltd. – India House, 2nd Floor 45 Curlew Street London SEI 2nd United Kingdom.
  • Survey Sampling Hong Kong Ltd. – 6/F, Hollywood Centre, 233 Hollywood Road, Sheung Wan, Hong Kong.
  • SSI Beijing Co. Ltd. – CBD International Mansion, Room 901A, No. 16 Yongandongli, Chaoyang District, Beijing 100022, China.
  • Survey Sampling Australia Pty. Ltd. – Level 11, 131 York Street, Syndey NSW 2000, Australia.
  • Survey Sampling Singapore PTE Ltd. - #58 Republic Plaza, 9 Raffles Place, Singapore 048619.
  • Survey Sampling International Services Company S.De R.L. De C.V. – Cordoba 42, Piso 9, Col. Roma Norte/Del. Cuauhtemoc, Mexico, D.F. 06700.
  • Survey Sampling Korea Ltd. – Level 4, 27-8, Gukjegeumyung-ro 8-gil Yeongdeungpo-gu, Seoul Korea 150-998.
  • Survey Sampling Japan GK – 3F KK Building, I-8-5, Shinkawa, Chuo-Ku, 104-0033, Tokyo, Japan.
  • SSI Do Brasil Pesquisa de Mercado Ltda. – Rua das Olimpiadas, 205 – 40 ander 04551-000, Sao Paulo, Brasil.
  • SSI Philippines Inc. – PIPC Bldg 7, MEPZ II, Basak, Lapu-Lapu, Cebu 6015, Philippines.
  • MRops Programming India Private Ltd. – 8th Floor, Block 1, My Home Hub, Madhapur, Hyderabad, TG 500081.
  • Mountain West Research Center L.C.
  • Survey Sampling Hungary Kft. – Csapo Street 42, 3rd Floor, 4032 Debrecen, Hungary.
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